Berikut Adalah Syarat dan Ketentuan Pemesanan Paket Tour Atau Aktivitas

Booking

The booking can be done through instant booking or enquiry booking depending on PT BALI GILI NUSA services availability.

The product’s pricing are in IDR (Indonesian Rupiah) and other currencies but the final settlement will be in IDR using exchange rates provided by bloomberg.com.

For every successful booking transaction user / buyer will get voucher and receipt of payment through email. The voucher is a proof of valid transaction. The email could go to your spam box, please check your spam box. If the email goes to your spam box, please mark it as As Not Spam’ for your future benefit. Should you not receive the voucher, please contact us at balisujen@gmail.com.

User / buyer should print the voucher or save the voucher in their gadget (e-voucher) as user must show it to PT BALI GILI NUSA staff. User should contact us at balisujen@gmail.com, if staff refuse to deliver their service(s) so we can solve it immediately.

Payment Scurity

All payments using credit cards (Visa and Master Card) and Debit cards processed via Payment Gateway as a payment processor secured by International Standard Security Scanning encrypted with 128 bit SSL.

Usage of vouchers policy

The usage of vouchers should be according to PT BALI GILI NUSA terms and conditions and listed vendor’s terms and conditions. Listed vendors are the sellers that provide the products and / or services.

Voucher

  1. Voucher is valid for the above mentioned date only.
  2. PT BALI GILI NUSA is entitled to ask additional charge for products and or services that are excluded from products and or services that have been mentioned on voucher.
  3. Voucher can not be exchanged with other products and or services without approval from PT BALI GILI NUSA.
  4. Voucher can not be canceled and refunded without approval from PT BALI GILI NUSA.
  5. If you have any questions please contact PT BALI GILI NUSA balisujen@gmail.com or call +62 85333496534.

Booking Reschedule & Cancelation Policies

  1. Notice of cancellation must be received by us in writing.
  2. Without any charge: 7 days before the departure date.
  3. Between 3 days and 6 days will be charged 50% from the total ticket value.
  4. Between 2 days and 0 days will be charged 100% from the total ticket value.
  5. No show will be charged 100% from the total ticket value
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